Vantage strengthens service backup with engineering expertise
Dedicated to delivering up to date products and the best back up in the business, Vantage England & Wales have added a new installation & Service engineer to their team.
Harry Hamer is the most recent addition and will be based in the North West of the companies trading area, England, and Wales. Joining the company from a CNH dealership, Harry is looking to apply his knowledge of modern machinery architecture and develop it further with Trimble solutions.
“I have had an interest in agriculture and equipment from a young age which has seen me pursue a career in mechanical and electrical engineering. Joining the Vantage team will allow me to build on this with the added benefit of being exposed to all makes, models and types of machinery’.
Harry’s family have been involved with Agriculture, which triggered a natural interest in the industry. After graduating from Reaseheath college with a distinction in Land Based Technology, Harry went on to operate equipment in the local farming community which included harvest/ cultivation work using GPS. Looking for a new challenge Harry then joined a CNH dealership where he witnessed first-hand diagnostics, service management, integration with implements and first-class customer service.
“Having used the systems on farm and then supporting customers who use them, I can see the pitfalls in not being dedicated to a particular area of technology as there are so many variables. Joining Vantage allows me to focus on the technology side of Agriculture, which is what I enjoy, it will allow me to focus on delivering a solution for customers. Being able to provide support and back up on farm, by phone and remotely using the WIFI connectivity will be hugely satisfying, for both me and the customer”.
Mark Griffiths, national sales manager at Vantage England and Wales, says ‘Harry’s appointment will help strengthen our customer promise regarding service. We support customers, dealers and OEMs to deliver the best technology, having people on the ground is key to support it on farm’.
‘Harry will be located in a key area of the UK helping us to cover challenging geography associated with the West such as North Wales and the Peak District, but with the benefit of travel links to service all of our customers. Having experienced our equipment on the farm as a user and technician, we look forward to Harry helping our customers and increase their performance further than even they expected’.
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