Be part of the solution.

As a result of successful growth we require a customer service representative to join our team and take ownership of the incoming sales line. You will be one of the key individuals making and taking customer calls and growing business as a result.

Vantage ASC are an independent technology supplier representing brands that include Trimble Agriculture, MC Electronica, Muller Elektronik, Spectrum Technologies, VEI and MetaTrak to name a few. Our mission is to tailor products with expert experience to bring efficient, sustainable and profitable solutions with an overriding passion for the land-based industry and the people within it.

What are we looking for?

We want somebody who can build relationships over the telephone with a wide range of customer types. Through conversation you will be able to understand customer requirements, make detailed notes and feed information into our systems for the sales team to facilitate. You will be the first person our customers talk to and have responsibility for providing a first-class customer experience from the beginning. As our Customer Service representative, you will.

• Be confident in talking to people on the phone, for both incoming and outgoing calls.
• Have an ability to build rapport on the phone, create relationships with the customer to build trust.
• Provide a high level of customer service by assisting customers and assessing their needs over the phone.
• Make associated notes in the CRM system, maintain customer contact details and associated information.
• Understand the sales process, be confident in maintaining a CRM system to ensure customer requirements are being met and call backs are being made.
• Have a want for reaching out to customers, follow up their enquiries while improving the customer journey.
• Provide management with feedback of any customer concerns/ issues, complete the feedback loop to help with continual improvement.
• Be computer illiterate and comfortable with Windows, MS Office and MS Explorer
• Willing to continuously build knowledge and skills.

Joining us will give you great exposure to some of the most advanced technology in Agriculture, the chance to make a difference and truly put a stamp on our market. We were one of the first dealers in the country and we will continue to innovate and recruit to be the best.

If this is you or somebody you know, please get in touch for a detailed job description and impartial chat with our team.

Email: info@vantage-ag.uk    Tel: 01480 861824        Web: vantage-ag.uk/contact

Are you motivated by making a difference? Do you get a buzz from solving challenges, closing deals and driving change within and outside your organisation? Read on, we might have the position for you.

Vantage ASC are an independent technology supplier representing brands that include Trimble Agriculture, MC Electronica, Muller Elektronik, Spectrum Technologies, VEI and MetaTrak to name a few. Our mission is to tailor products with expert experience to bring efficient, sustainable and profitable solutions with an overriding passion for the land-based industry and the people within it.

What are we looking for?

We have an opportunity for a technical sales specialist to be based in our office in Cambridgeshire, you will be central to the companies proactive and reactive customer engagement supporting both sales and marketing departments. You will become the cornerstone for generating leads, communicating solutions and making sure our customer journey is something others look to for inspiration. As our technical specialist you will.

• Be self-motivating with an attention for detail and drive to get thing right first time
• Have a want for reaching out to customers, following up their enquiries, generating their quotes and taking ownership of their customer journey
• Like and be passionate about our industry and our product lines with an ability to relay their features and benefits to various customer types
• Understand the sales process, be confident in maintaining a CRM system and take pride in its structure and level of detail
• Be capable of navigating social media channels, forums and websites to generate conversation, sales leads and respond to enquiries/ comments
• Enjoy supporting customers or colleagues with product knowledge, devise new ways of communicating overall solutions and their individual components both internally and externally
• Engage with suppliers on their products, new product introduction, support channels and regular product updates
• Maintain our central product resources, be responsible for continually improving access to information for our teams and our customers

Joining us will give you great exposure to some of the most advanced technology in Agriculture, the chance to make a difference and truly put a stamp on our market. We were one of the first dealers in the country and we will continue to innovate and recruit to be the best.

What are we able to offer?

• Competitive salary with sales based commission
• Member of a family owned business and great team (if we do say so ourselves)
• Opportunity to make a difference, implement ideas and help grow our business
• Exposure to some of the most advanced technology in Agriculture for both hardware and software
• Chance to network in our industry, attend events and customer visits
• Annual holiday allowance

If this is you or somebody you know, please submit a CV & get in touch for a detailed job description or impartial chat with our team.

Email: info@vantage-ag.uk    Tel: 01480 861824        Web: vantage-ag.uk/contact